Terms & Conditions

Effective Date: 30 May 2026

These Terms and Conditions (the “Terms”) govern your use of www.arnoldsonline.com.au (the “Site”).

The Site is operated by Arnold’s Fruit Market (referred to as “Arnold’s”, “we”, “our”, or “us”).
By accessing or using the Site, you agree to these Terms. If you do not agree, you should not use the Site.

1. Scope of these Terms

These Terms apply to the public marketing and information website at www.arnoldsonline.com.au.

Arnold’s online ordering store is available at shop.arnoldsonline.com.au and is provided via the MyFoodLink ecommerce platform. Transactions made on shop.arnoldsonline.com.au (including account creation, checkout, payments, delivery selections, and order processing) are governed by the terms, conditions, and policies presented on that store.

2. Website Content and Intellectual Property

Unless otherwise stated, all content on the Site (including text, logos, graphics, images, layout, and design) is owned by or licensed to Arnold’s and is protected by applicable intellectual property laws.

You may view and use Site content for personal, non-commercial purposes. You must not reproduce, distribute, modify, republish, or exploit Site content without prior written permission, except as permitted by law.

3. Acceptable Use

You agree not to:

• use the Site in any unlawful, fraudulent, or harmful way;
• attempt to gain unauthorised access to our systems or interfere with Site operation;
• upload or transmit malicious code, spam, or other harmful material;
• scrape, harvest, or copy Site data in breach of law or these Terms.

We may suspend or block access where misuse is suspected.

4. Information on the Site

We aim to ensure Site information is current and accurate. However, content on the Site is general information only and may change without notice.

To the extent permitted by law, we do not guarantee that all Site content is complete, accurate, or up to date at all times.

5. Third-Party Links and Services

The Site may include links to third-party websites or services, including shop.arnoldsonline.com.au.

We are not responsible for third-party website content, terms, privacy practices, or service availability. You should review the relevant terms and policies before using those services.

6. Online Orders, Payments, and Delivery

The Site itself does not process customer checkout payments for online grocery orders.

Orders placed through shop.arnoldsonline.com.au are subject to the terms, conditions, and policies published in that store, including payment, order acceptance, delivery, substitutions, cancellations, and refunds.

7. Consumer Guarantees and Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any rights you may have under the Australian Consumer Law or other laws that cannot be excluded.

Where our liability cannot be excluded by law, it is limited to the extent permitted by law.

8. Limitation of Liability

To the maximum extent permitted by law, Arnold’s is not liable for indirect, incidental, special, consequential, or punitive loss arising from use of, or inability to use, the Site.

This includes (without limitation) loss from service interruptions, errors, viruses, or unauthorised access, except where liability cannot be excluded by law.

9. Indemnity

You agree to indemnify Arnold’s and its officers, employees, and agents against claims, losses, liabilities, and costs (including reasonable legal costs) arising from your breach of these Terms or misuse of the Site, except to the extent caused by our negligence or where prohibited by law.

10. Privacy

Your use of the Site is also subject to our Privacy Policy, available at /privacy-policy.

11. Changes to these Terms

We may update these Terms from time to time. Updated Terms are effective when published on the Site, unless stated otherwise.

Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of Victoria, Australia.
You submit to the non-exclusive jurisdiction of the courts of Victoria and courts of appeal from them.

13. Severability

If any part of these Terms is found invalid or unenforceable, that part will be severed and the remaining provisions will continue in full force and effect.

14. Contact Us

If you have questions about these Terms, contact us at:

admin@arnoldsonline.com.au
6 Kendall Street, Wodonga, Victoria, 3690
Australia